Frequently Asked Questions

What is SmartShield Home Edition?

Antivirus software just doesn't work anymore. It worked 20 years ago, but the Hackers have just gotten too smart. SmartShield Home Edition is NOT antivirus software. With SmartShield Home Edition, you will never need any antivirus software again. SmartShield Home Edition builds a safe-house, or a vault, on your hard drive away from your operating system and data. Inside that vault you can open up as many viruses as you want, then simply shut the computer off, turn it back on again, the viruses are destroyed and your computer is back in pristine condition.

How do I install SmartShield Home Edition?

Once you have received your USB drive for SmartShield Home Edition, you can install it by following our installation instructions found here.

How do I pay with one full payment?

SmartShield Home Edition offers two ways to pay for our product.

How does the 30-day Money Back Guarantee work?

Use SmartShield Home Edition for 30 full days. At the end of the 30 days, if you are not absolutely in love with the savings, the security and the peace of mind you get with SmartShield Home Edition, just send it back, no questions asked, for a full product refund.

How does the $1000 Guarantee work?

If you ever get a virus while using SmartShield Home Edition as prescribed, and we cannot remove it, we will replace your computer with one of equal or greater value, UP TO $1000!

Does SmartShield Home Edition use a lot of memory?

No not at all. The design of SmartShield Home Edition is very efficient. You will notice that very, very little of memory is used at all.

Will it slow down my computer?

On the contrary. You will find that your system will be far more efficient then it has been. Most computers are slowed down by undetected Malware. You will fall in love with your computer all over again.

Is the software safe to use?

SmartShield Home Edition software has been McAfee certified safe to use and load on your system. Our software has been tested, approved for Government and Military facilities. Over 2 million systems are running our software ever single day. If there was ever a piece of software you could trust,it's SmartShield Home Edition.

What happens if I don't like it?

Simply return it, "no questions asked", for a full product money back guarantee!

What do the reviewers say?

Kevin Harrington from Shark Tank gives it 5 stars!

PC Magazine's Neil J. Rubenking says...
"Picture this: Your computer is unusable because all your files have been encrypted, and the ransomware that did the dirty deed demands 300 euros, or else it will throw away the encryption key. What a nightmare! Wouldn't it be great if your antivirus would let you go back in time, before that nasty ransomware attack? Well, that's precisely what Centurion Technologies's Software does... you can undo any harm caused by malware with a simple reboot." We are the number one company providing this patented technology on TV in America.

Is your Software "made in America"?

All our developers and designers are located either in our St. Louis facility or our Tampa facility. All of our tech support representatives are located in these facilities as well. These are the same techs that have performed live US based support for over a million computers for all the major TV Shopping Channels. We are a "Proud American Company"

Will you sell my Email address?

ABSOLUTELY NOT!!! Our business is built upon "security" for the U.S. Government and Military as well as hospitals and banking. We will NEVER sell or SHARE your email address. The only emails you will receive will be from us , your "partners" in protecting your personal information from viruses and identity theft.

How many computers is SmartShield Home Edition good for?

SmartShield Home Edition gives you your very own License. That License is good for one computer for the life of the computer.

Can I transfer SmartShield Home Edition if I buy a new computer?

Absolutely! Yes, you can transfer your very own personal license anytime to a new computer and use it for the remainder of the term. Hopefully you'll fall in love with your computer again, because you are using SmartShield Home Edition. Maybe you won't have to buy a new computer. :)

What version of Windows does SmartShield Home Edition work with?

Windows Vista, 7, 8, and the all new Windows 10

Does it work with dial up Internet?

Because of the instability of Dial Up, we cannot guarantee the ease of installation and updating of SmartShield Home Edition and of Cybersafe PC. However, you do have a 30 day money back guarantee, which includes the full refund of your shipping and handling. That being the case you certainly are welcome to try it and see if your dial up connection will be adequate. It is certainly worth the effort.

Can I purchase more than one?

Yes, you can at the time of purchase, or after you have tried it and then know you love it, you can then come back to www.smartshieldhome.com to purchase additional licenses of SmartShield Home Edition for friends, family and employees. They will thank you for it!

How long does it take to activate my account?

Good News!! Once you receive SmartShield Home Edition and register it you are activated immediately.

What do I do if I get a virus?

As long as you use SmartShield Home Edition as prescribed, you can never get a virus again! Period. But we will go so far to say, that if you somehow ever did, (it's not going to happen), we will remove it for free!.......But you're never going to get a virus. Can't happen. Never! Get the picture? ?

Do you offer Customer Support?

We currently offer unlimited, FREE, customer support for SmartShield Home Edition. That is for the as long as your license is active. Not a penny for our U.S. based customer service. Support hours are as follows:

Mon-Fri: 8 AM - 9 PM EST
Sat-Sun: 8 AM - 4 PM EST

Do you take checks or money orders?

Yes, You can send a check or money order to:
Centurion Technologies
324 N Dale Mabry Hwy Ste 101
Tampa, FL 33609

Are there additional charges to ship to Alaska, Hawaii or Canada?

Most companies charge additional shipping and handling fees to Alaska, Hawaii and Canada. Not so with SmartShield Home Edition. There are no additional charges to our friends in Alaska, Hawaii and Canada. Period. How lucky you are to live in those beautiful places. :)

Do I need to back up my data?

Yes! Even though SmartShield Home Edition guarantees that you will never, ever, ever get a virus again, there are many other ways your data can be corrupted or lost, besides from a virus. For example, you could have a hard drive failure. You could have an overly full hard drive that starts to lose data. You could have a lightning strike or a power surge. All of these situations can cause you to lose some or all of your data. So the answer is definitely yes! Everyone should back up their important data, preferably on a removable media or the cloud.

Does this cover a Mac?

Sorry, not at this time.

Still Have a question?

If there is still something you need to know about SmartShield Home Edition, that we haven't covered here. Just send us an email at, Questions@smartshieldhome.com. And we'll get right back to you.

I NEED MORE INFO ABOUT SmartShield Home Edition

No problem, simply fill out this form and we will get back to you ASAP!